Review of Business Intelligence and Intelligent Systems in Healthcare Domain

Abstract

Business intelligence and corresponding intelligent components and tools have been one of those instruments that receive significant attention from health community. In order to raise more awareness on the potentials of business intelligence and intelligent systems, this paper aims to provide an overview of business intelligence in healthcare context by specifically focusing on the applications of intelligent systems. This study reviewed the current applications into three main categories and presented some important findings of that research in a systematic manner. The literature is wide with respect to the applications of business intelligence covering the issues from health management and policy related topics to more operational and tactical ones such as disease treatment, diagnostics, and hospital management. The discussions made in this article can also facilitate the researchers in that area to generate a research agenda for future work in applied health science, particularly within the context of health management and policy and health analytics.