Abstract
The purpose of this study is to reveal the dark side the Internet and establish a hierarchical framework to provide its governance path based on users' negative psychology. However, this hierarchical framework must consider unnecessary attributes and the interrelationships between the aspects and the criteria. Hence, fuzzy set theory is used for screening out the unnecessary attributes, a decision-making and trial evaluation laboratory (DEMATEL) is proposed to manage the complex interrelationships among the aspects and attributes, and interpretive structural modeling (ISM) is used to divide the hierarchy and construct a hierarchical theoretical framework. The results show that: (1) the institutional system is the driver of Internet governance improvement (2) personal values are the last link in the governance process (3) the governance transition from institutional system to values must cross the barriers of ethics and technology. This paper proposes a more systematic and integrated hierarchical framework which provides theoretical guidance to govern the dark side of the Internet.
Highlights
While the development of the Internet provides users with resources and convenience, it has a negative impact on their psychology
The results show that (1) the institutional system is the driver of internet governance improvement, (2) personal values are the last link in the governance process, (3) the governance transition from the institutional system to personal values must cross the barriers of ethics and technology, and (4) the governance framework for the dark side of the internet must be built based on four aspects: the institutional system, ethics, technology, and personal values
They have been responsible for technology, management, and so on, and they have an in-depth understanding of all aspects of Internet platforms as well as rich domain knowledge and practical experience
Summary
While the development of the Internet provides users with resources and convenience, it has a negative impact on their psychology. Many scholars have pointed out that there is a close relationship between the use of the Internet and users’ mental health and negative behaviors at home and at work (Caplan, 2002). Use of the Internet can lead to pornographic violence (Davis and Wright, 2019), reduce interpersonal communication skills (Akbulut et al, 2016), exert a negative impact on work and life due to Internet addiction (Stavropoulos, 2016), or negatively impact the user’s psychology because of long-term exposure to inappropriate information (Schäfer, 2019). Volume 29 Issue 6 November-December 2021 and addressing different Internet subjects are effective ways of addressing the negative impact of the Internet; these steps have been advocated by existing institutions (Leung, 2009). The Internet is divided into the following three subjects, i.e., the social Internet (social network service platforms such as live broadcasts and Weibo), third-party platforms (peer-to-peer (P2P), advertising, takeout, travel, payment platforms, etc.), and websites (news media, games, etc.), and this paper discusses the different versions of the Internet contained in these three subjects
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