RETRACTED: Factors affecting the e-learning outcomes: An integration of TAM and IS success model

Abstract

The purpose of this paper is to examine an integrated model of TAM and IS success model to explore the effects of quality features, perceived ease of use, perceived usefulness on users’ intentions and satisfaction and their effects on e-learning outcomes such as actual use and perceived learning assistance, alongside the mediating effect of usability towards use of e-learning in Iran. Based on the e-learning user data collected through a survey, structural equations modeling (SEM) and path analysis were employed to test the research model. The results revealed that ‘‘intention’’ and ‘‘user satisfaction’’ both had positive effects on actual use of e-learning. ‘‘System quality’’ and ‘‘information quality’’ were found to be the primary factors driving users’ intentions and satisfaction towards use of e-learning. E-learning outcomes such as actual use and perceived learning assistance were positively predicted by satisfaction and intention. At last, ‘‘perceived usefulness’’ mediated the relationship between ease of use and users’ intentions. The sample consisted of e-learning users of four public universities in Iran. Past studies have seldom examined an integrated model in the context of e-learning in developing countries. Moreover, this paper tries to provide a literature review of recent published studies in the field of e-learning. 2015 Elsevier Ltd. All rights reserved.