Retorting the Unrequited: Connecting the Threads between Thriving at Work, Psychological Capital and Individual’s Innovative Behavior

Abstract

This study aims to examine the effect of thriving at work and psychological capital on individual innovative behavior, precisely centering on the mediating role of employee engagement within the telecommunication services and wireless communication business environment. The 300 front-level employees of the telecom firms are being targeted for the study sample from four telecom and wireless communication firms using a non-probability snowball sampling technique. Questionnaires were used to collect the data, and the data was then analyzed using Structural Equation Modelling (SEM). The validity, including convergent and discriminant, was then measured through individual and nested Confirmatory Factor Analysis (CFA). Path analysis via SEM was employed to test the hypotheses. The findings demonstrated that thriving at work and psychological capital have a positive impact on individual innovative behavior. Results showed that employee engagement acts as a mediator in transmitting the effects of thriving at work and psychological capital on innovative individual behavior. Psychological capital appears to be an essential resource for organizations. Once individuals start performing their duties, managers are advised to improve their psychological capital in a supportive manner. This can be done by motivating and encouraging them to trigger a higher level of engagement which ultimately affects individual innovative behaviour of employees.