Abstract
The global expectation is that millennials and generation Z will take the stake of 75% of the workplace population by 2025. In addition, concurrently, Sri Lanka put its prospect on the ICT industry to be one of the major employers for the country. Presently, the industry has created 95,000 breadwinners. Still, the industry was hit with very high employee turnover ratio as per the department of statistics Sri Lanka. So, it is conspicuous that the industry is in a dilemma to retain its employees. Moreover, there are very little researches have been done on the gen-z work behaviours in the ICT sector of Sri Lanka where would be one of the biggest employers for gen-z digital natives who born after 1997 in Sri Lanka. Therefore, the objective of this paper to construct conceptual framework that address on the research problem that to find out the expectations of the gen-z in Sri Lankan context to improve the motivation of Gen-Zs’ in-order to reduce the employee turnover in ICT industry through the literature review which has been predominately used journal articles from-1991-to-2019 in emerald platform. Literature has found that crucial 5 holistically independent constructs that significantly positive correlation to reduce employee turnover in the ICT sector. Therefore, it has emphasized that there is a research gap to fill-up through the future research that based on this conceptual framework with enhancing the reliability by incorporating with the real-world simulation through pragmatic worldview research approach with a research design using the explanatory sequential method as a recommendation for future work.
Highlights
Sony Walkman, the first portable cassette player in the world, released in 1979 when millennials just started to born into the world
According to Haire (2009), that has changed the behaviours of the metropolitans around the world drastically to be healthier where they walked for exercise increased by 30%
Because most of the time leaders or top management never look at from the basic facts that are very influential in employee motivation as we discussed in this paper
Summary
Sony Walkman, the first portable cassette player in the world, released in 1979 when millennials just started to born into the world. As a leader need to consider these developments very seriously when it comes to managing the future workforce who would amalgamate with These technological disruptions with related to the gen-z employees' expectations. Like to work as globally distributed manner with a greater diversity of people with good mobility options were like to share the co-working space or to be a digital nomad person and work as a freelancer with service agreements (Meister & Willyerd, 2010) They wanted to have good realtime reviews on their work and commitments through the gamification technologies or the communication via skype on face-to-face nature (Bhattacharyya, Jena, & Pradhan, 2018).This shows how to deviate the requirements that they wanted to have as an employee in the new world. Since many researchers have evaluated the factors that affect employees to exist from their current workplace; limited researchers have completed their explorations on modification and factors that could have influenced over the employees to stay longer time at their present organizations (Klepper, 2017; Vatcharasirisook, 2011)
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