Abstract
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Highlights
In September 2012, Libraries and Cultural Resources at the University of Calgary (U of C) launched a new main library web site establishing new standards for design
To ensure that the new design was easy for patrons, a usability study was conducted by two Health Sciences Library (HSL) librarians
Question sets used by academic libraries to find ways to improve the accuracy of usability testing by suggesting a list of standardized questions, noting that careful attention needs to be given to indications that show that the participants understand the tasks
Summary
In September 2012, Libraries and Cultural Resources at the University of Calgary (U of C) launched a new main library web site establishing new standards for design. Boxes could be combined to increase the width, but the heights could not be increased These new standards required that the Health Sciences Library (HSL) significantly rework its web site. To ensure that the redesigned web site worked as intended, a usability study was conducted. To ensure that the new design was easy for patrons, a usability study was conducted by two HSL librarians. Question sets used by academic libraries to find ways to improve the accuracy of usability testing by suggesting a list of standardized questions, noting that careful attention needs to be given to indications that show that the participants understand the tasks. Study details were posted in the library and on electronic bulletin boards in the cafeteria in the main Health Sciences building.
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