Ressignificando o papel da Atenção Primária como porta de entrada para oferta do serviço e organização do território

Abstract

The process of building Primary Care works on the organization of services and territory to provide more equitable care. The study aims to evaluate the evidence available in the literature about the importance of primary care as a gateway, community understanding of how the service is inserted into the territory, facilitating users' perception of the care levels of complexity. This is an integrative literature review with published papers discussing the role of primary care in the health care network. Inclusion and exclusion criteria were followed for filtering based on the keywords, and three categories were created for the discussion of the results. The categories bring the published discussions about the challenges of primary care in the territory, about approaches to the organization of health services and their care networks, and the users’ perception regarding the role of Primary Health CAre and the complexity of services provided