Abstract

This study formulated a Knowledge Management Framework for the Philippine House of Representatives Secretariat- the organizational arm of the House of Representatives (HRep) to improve the technical and administrative support services to the House Members. The researcher interviewed employees from the Committee Affairs Department to describe their required features of a technology-based system, practices, and initiatives for the implementation of a framework as a basis for the development of a KM system. The developed KM framework integrated the models of Alshamsi and Othman, 2021 and the Input-Process-Output (IPO) model Galais et. al (2021), illustrated the cyclical nature of knowledge creation, sharing, and utilization within the organization, and the researcher included an outcome as the framework should reflect the long term development goals of the HRep. The framework will be the basis of the HRep in assessing the current systems in the HRep, evaluating the proposed systems, and developing indicators for monitoring and evaluation in case a certain system is already implemented.

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