Abstract

Sustainability needs the socially responsible orientation of public institutions, but not only externally. How civil servants and municipal employees consider what local governments do in relation to their internal social responsibility is the main question of this study. Through structural equation modelling and a sample of 294 employees in local governments in a Spanish region (Extremadura), it is demonstrated that responsible job position design, as well as good communication and team building, both have positive and significant effects on the personal identification of employees with the city council. That has been interpreted as the essence of internal social responsibility and the first step for building external social responsibility at the municipal level. Practical implications and future directions are discussed.

Highlights

  • Sustainable development is a global goal that implies meeting the needs of present generations without putting in danger the capacity of future generations to satisfy their own needs [1]

  • Comparing the root mean squared error values (RMSE) with the linear regression model value (LM) of each indicator, we found that the majority of the indicators presented RMSEPLS < RMSELM, corroborating the medium–high predictive power of the model

  • Considering the lack of previous studies devoted to this topic and the exploratory nature of this pilot study to approach the internal responsibility of city councils, we have put the attention on responsible job design (RJD) according to the civil servants and municipal employeesperceptions and the linkages to their social identification

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Summary

Introduction

Sustainable development is a global goal that implies meeting the needs of present generations without putting in danger the capacity of future generations to satisfy their own needs [1] This means that sustainable organizations, private or public, have to seek the best conditions for life for everyone at present, and for the coming generations [2,3]. In this context, the role adopted by the social responsibility (SR) of organizations is the obligation to reach maximum levels in their positive impacts on stakeholders, and to reduce as much as possible the negative ones [4]. SR is needed more than ever in the public sector, which has evolved from service delivery to co-production [8]

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