Abstract
Chapter Eleven continues the exploration of the multi-agented context for the delivery of probation programme group interventions for people who have been convicted of domestic violence. The chapter examines these programmes and identifies their contexts as being constituted by the legal requirements of the programme, the programme tutors, the probationers, the offender manager, the victim and the women’s support workers and others and as an example of a complex adaptive system. It argues from a realist perspective that any changes in a probationer’s attitudes and behaviours constitute a form of emergence that can be positively or negatively distorted by changes in any part of the overall system. Lewis argues for the necessity of reducing particularly bureaucratic complexity in programme delivery settings and focusing on relationships at the human level to improve outcomes and reduce reoffending.
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