Resolving Representation Heterogeneity in Real-World Knowledge Graphs

Abstract

Knowledge graphs are repositories providing factual knowledge about entities. They are a great source of knowledge to support modern AI applications for Web search, question answering, digital assistants, and online shopping. The advantages of machine learning techniques and the Web's growth have led to colossal knowledge graphs with billions of facts about hundreds of millions of entities collected from a large variety of sources. While integrating independent knowledge sources promises rich information, it inherently leads to heterogeneities in representation due to a large variety of different conceptualizations. Thus, real-world knowledge graphs are threatened in their overall utility. Due to their sheer size, they are hardly manually curatable anymore. Automatic and semi-automatic methods are needed to cope with these vast knowledge repositories. We first address the general topic of representation heterogeneity by surveying the problem throughout various data-intensive fields: databases, ontologies, and knowledge graphs. Different techniques for automatically resolving heterogeneity issues are presented and discussed, while several open problems are identified. Next, we focus on entity heterogeneity. We show that automatic matching techniques may run into quality problems when working in a multi-knowledge graph scenario due to incorrect transitive identity links. We present four techniques that can be used to improve the quality of arbitrary entity matching tools significantly. Concerning relation heterogeneity, we show that synonymous relations in knowledge graphs pose several difficulties in querying. Therefore, we resolve these heterogeneities with knowledge graph embeddings and by Horn rule mining. All methods detect synonymous relations in knowledge graphs with high quality. Furthermore, we present a novel technique for avoiding heterogeneity issues at query time using implicit knowledge storage. We show that large neural language models are a valuable source of knowledge that is queried similarly to knowledge graphs already solving several heterogeneity issues internally.