Abstract
The importance of resilience for employees' well-being and performance at work has grown steadily in recent years. This development has become even more pronounced through the recent COVID-19 pandemic and its consequences, including major changes in occupational settings. Although there is increasing interest in resilience in general and a growing number of publications focusing on the development of resilience in particular, many questions remain about resilience training, especially in organizational contexts. The purpose of this scoping review is to uncover what is known about resilience training in organizational contexts. A systematic search of four databases for articles published through 2021 was conducted. A total of 48 studies focusing on resilience training programs in organizational contexts were included in this review. The review provides relevant insights into resilience training programs by focusing on program characteristics, target group, study design, and outcomes. Based on the results, the main aspects that concern the development of resilience training programs for organizational settings and requirements for the study design for empirical investigation were summarized. The results of the review highlight possible directions for future research and offer useful insights for resilience-enhancing training programs in organizations.
Highlights
In times of ongoing global change and amid a trend of work intensification, today’s employees face increased pressure at work, ranging from small to more chronic stressors, such as excessive job demands or challenging working conditions across different occupational contexts
We identified 48 relevant articles with a focus on resilience training programs in organizational contexts
We hope that this scoping review can raise awareness of the importance of resilience training research in an organizational context
Summary
In times of ongoing global change and amid a trend of work intensification, today’s employees face increased pressure at work, ranging from small to more chronic stressors, such as excessive job demands or challenging working conditions across different occupational contexts In light of those challenges, adverse situations may affect employees’ performance but can seriously threaten their mental health and well-being (e.g., Schaufeli and Greenglass, 2001). Due to the need for social distancing, mandatory lockdowns, and isolation periods, the pandemic has brought with it even more challenges associated with work-related stress (Giorgi et al, 2020) and substantial costs to individuals and organizations In response to those challenges, growing attention has been paid to resilience, which can be defined as an employee’s ability to manage and positively overcome stress and adversity at work and to grow though them. The question arises regarding how to design effective resilience training programs that could help individual members of organizations improve their resilience and well-being
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