Abstract

To make sustainable tourism a more concrete and operational concept, many sets of indicators have been proposed by both academics and policy makers. Among the latter, the European Tourism Indicator System (ETIS) was launched by the European Commission to monitor tourist destinations at a subnational level. To evaluate the social impact of tourism, the ETIS recommended the administration of a proposed questionnaire to the local residents. We conducted the survey administration of the ETIS questionnaire in an Italian seaside resort. In this paper, we report the main outcomes of the survey and propose their interpretation within the context of some of the theoretical frameworks described in the academic literature referring to the relationship between tourism and host communities.

Highlights

  • The consideration of sustainable tourism has grown in the agendas of national and international governments [1,2,3,4,5]

  • We present the results of the survey that we conducted between 2013–2015, administrating the European Tourism Indicator System (ETIS) questionnaire to a sample of 588 people living in the territory of the Visit South Sardinia destination management organization (DMO) in Italy

  • We report the outcomes for the ETIS indicators based on the answers gathered from the sample

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Summary

Introduction

The consideration of sustainable tourism has grown in the agendas of national and international governments [1,2,3,4,5]. As previously outlined [21,22,23,24], two different approaches to developing indicator systems can be identified based on the audience that demands these practical tools: indicators for scientists and indicators for policy makers and the public. These approaches reveal divergent interests and do not frequently gain legitimacy outside their own audience.

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