Residents and Stakeholder Opinions on Township Tourism in Langa, Cape Town, South Africa

Abstract

Township tourism has become more varied, offering a wider range of products, experiences and services. In this paper, we examine residents and stakeholders’ opinions on township tourism in Langa, Cape Town, South Africa; an area characterised by crime, unemployment, housing backlogs and poverty. Using a qualitative approach, this paper reports on empirical evidence conducted with key tourism stakeholders to understand some of their perceptions regarding township tourism development in Langa. Concerns about safety, poor infrastructure and a lack of interaction between tourists and the local community are raised by Langa residents and community leaders. Their dissatisfaction with tour guides and tour routes serves as a reminder of the need for more inclusive practices. While business owners are aware of the potential of tourism in promoting cross-cultural dialogue, deepening understanding and creating priceless experiences, they are constrained by perceptions of crime, a lack of tourist exposure to local establishments and the exclusion from decision-making processes. Despite these difficulties that township tourism faces, it is crucial to promote ethical tourism practices that put emphasis on genuine encounters and local community empowerment.