RESIDENTIAL SATISFACTION IN HIGH-RISE RESIDENTIAL BUILDINGS: CASE STUDY OF MEDIUM COST HOUSING

Abstract

This paper aims to identify the residential satisfaction in medium-cost high-rise residential buildings. Four items represent the residential satisfaction, including overall satisfaction, duration of stay, retention, and recommendation. A survey was conducted to gather information from residents at medium-cost high-rise residential buildings, which are most of the residents living in this housing type came from medium and lower-income groups. The descriptive analysis is applied to identify whether the residents satisfy or not with the housing condition. The findings indicate that the residents slightly agree in the residential satisfaction of the housing area. The results provide a practical contribution in added knowledge on resident’s perspective of living in medium-cost housing for developers, government, housing management, and residents in dealing with housing performance for the well-being of life in high-rise residential buildings. Keywords: Residential Satisfaction, Residential Buildings, High-Rise Medium-Cost Housing, Malaysia DOI： https://doi.org/10.35741/issn.0258-2724.58.2.42