Abstract

A model was established to evaluate users' experiences when visiting the virtual reality museum. By using the shadowing survey method (N=6), context mapping (N=10), and expert meetings (N=4), 19 comprehensive experiences and 24 interactions were obtained, and an initial questionnaire model was obtained after summarizing and organizing them with correspondence analysis and cluster analysis. After the experimental evaluation and factor analysis (N=75), a questionnaire containing 14 relevant questions was derived to measure the user's experience in the virtual reality museum. With the development of information networks and virtual reality technology, virtual museums have been created to enable people to break the time and space constraints. While previous research on the museum experience has focused on real museums and virtual reality museum environments and technologies, this questionnaire brings a user perspective to the evaluation that can be used to promote and apply virtual reality museums in the future. The developed questionnaire allows for a comprehensive assessment that will help inform the future VR museum experience.

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