Abstract
Online data has acquired significant management importance and has a high value-creating potential for public services. A important problem here is how public entities can adapt their traditional structures and processes to the creative field of internet data to create government trust. On top of that, trust has become the main concern as it involves in creating public trust by using online information in smart government. This study aims to determine the factor of trust in using online information and the related work on trust model in online information. To do this, we have conducted systematic literature review to identify the factors that influence trust in using online information in smart governments and to compare the existing trust models in online information.
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