Research on the Relationship between Mental Toughness and Job Performance of Front-line Employees in Chinese Manufacturing Enterprises under Covid-19

Abstract

The relationship between employee psychological resilience and job performance has been one of the key concerns of scholars and entrepreneurs. The outbreak of Covid-19 has affected psychological toughness and job performance within frontline employees. However, existing research has focused on the connection between mental toughness and job performance among healthcare workers and has not been extended to the relationship between psychological capital dimensions and job performance among frontline employees in manufacturing firms at a specific time. In this paper, data will be collected from 219 frontline employees in manufacturing companies using the Mental Toughness Scale and the Job Performance Scale to explore the association between mental toughness and job performance among frontline employees in the Covid-19 epidemic. The findings revealed that mental toughness was significantly and positively related to job performance, with mental toughness explaining 62.3% of job performance. Frontline workers aged 36 and over have higher mental toughness. Improving psychological resilience can improve one's performance and developing appropriate strategies to improve the psychological resilience of frontline employees can help optimize work efficiency and achieve high quality production.