Abstract
Performance evaluation is the most central part of the enterprise performance management process. The nature of administrative staffs’ work and the work features are different. The results of their work are difficult to assess. Thus, how to assess their performance becomes the top priority of the enterprise management. In the study, data evaluation index determination, calculation of the process of design and evaluation criteria are discussed. The study also constructs a SME executive’s performance appraisal data model. A wide range of assessment methods are used in the design process of the model which comprehensive quantitative evaluates staffs’ work performance. The assessment information of the employee's basic performance is put in EXCEL spread sheet to performance sort which is simple and convenient and examination results are fair and impartial, easy to convince the public. In the model, no absolute values are set in assessment times, assess results fully consider the teamwork effect. Moreover, it’s easy for examiners to use for lateral longitudinal contrast, employees will find their own strengths and weaknesses and know the reasons timely which can improve their assessment scores as well as help their colleagues. In general, it easily gives accurate guidelines for future work.
Highlights
SME refers to enterprises that the number of employees is less than 1000 and more than 100
Capability: This mainly refers to the administrate staffs’ ability, technology and knowledge required by job. This focused on the evaluation of business knowledge whether the staff has a wealth of job management knowledge to understand the work processes and business, master job content and have the ability of independent processing services, forms are distributed to various departments, can satisfactorily deal with business issues, Table 1: Administrative personnel performance evaluation index in the Table 1
Diligence: This mainly refers to the degree of the dedication of the administrative staff which focuses on evaluation of the administrative staffs’ attendance-daily attendance and record of employees’ late arrive, early leave, personal leave or sick leave, absenteeism, not lazy and not burnout, initiative-without direction or order of superior one can take the initiative to improve the working methods, work completion rate-whether one complete job content evaluated according to the percentage of completion of work, diligence and professionalism-whether one has consolidate the professional ideology and has a strong sense of professionalism, a strong awareness of enterprising, selfless dedication, diligent working attitude
Summary
SME refers to enterprises that the number of employees is less than 1000 and more than 100. Capability: This mainly refers to the administrate staffs’ ability, technology and knowledge required by job This focused on the evaluation of business knowledge whether the staff has a wealth of job management knowledge to understand the work processes and business, master job content and have the ability of independent processing services, forms are distributed to various departments, can satisfactorily deal with business issues,. Diligence: This mainly refers to the degree of the dedication of the administrative staff which focuses on evaluation of the administrative staffs’ attendance-daily attendance and record of employees’ late arrive, early leave, personal leave or sick leave, absenteeism, not lazy and not burnout, initiative-without direction or order of superior one can take the initiative to improve the working methods, work completion rate-whether one complete job content evaluated according to the percentage of completion of work, diligence and professionalism-whether one has consolidate the professional ideology and has a strong sense of professionalism, a strong awareness of enterprising, selfless dedication, diligent working attitude
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