Abstract
The information asymmetry between the pension service integrator and the pension service providers will affect the efficiency of the whole supply chain, and information sharing can solve this problem to a certain extent. To achieve information sharing, mutual trust is the first condition and mutual trust is also one of the important means of endogenous incentives. In this paper, the trust incentive coefficient is embedded in the principal-agent model. Considering the service capability coefficient, the communication degree coefficient, and the information sharing degree coefficient of the pension service providers, the trust incentive model of the supply chain of the pension service is constructed, the model is solved, and the conclusion is drawn. Finally, the correctness of the conclusion is verified by the numerical simulation using SAS software. The final results show that, under the condition of information asymmetry, the trust incentive coefficient of the pension service integrator to the pension service providers is positively correlated with the effort coefficient, the service capability coefficient, the communication coefficient, and the information sharing degree coefficient of the pension service providers, while it is positively correlated with the effort cost coefficient, the output sharing coefficient, and the risk aversion coefficient of the pension service providers. The variance of number and external environmental variables is negatively correlated. This research has shown that the trust is a means of incentive for pension service providers to share information. This research has a certain practical significance for improving the service efficiency of the pension services supply chain and optimizing the level of pension services.
Highlights
With the development of the social economy, the needs of the elderly group are becoming more and more diversified.e traditional institutional and family-style care for the aged can no longer meet the needs of the large elderly group; many industries related to the elderly service industry have been promoted, and the pension service industry has been fully activated
It can be seen from equations (23)–(25) that the trust incentive coefficient given by the pension service integrator to the pension service provider is positively related to the service ability coefficient, communication degree coefficient, and information sharing degree coefficient of the pension service provider; that is, the more the pension service integrator trusts the pension service provider, the better the service ability of the pension service provider will be, and the pension service provider will be more willing to actively communicate and interact with pension service integrator, and the pension service providers will be more willing to share information with the pension service integrator
It can be seen from equations (26)–(28) that the trust incentive coefficient given by the pension service integrator to the pension service provider is negatively related to the effort cost coefficient of the pension service provider; that is, the more trust the pension service integrator gives to the pension service provider, the higher the efficiency of the work of the pension service provider is, and the lower the effort cost is
Summary
With the development of the social economy, the needs of the elderly group are becoming more and more diversified. With the help of the Internet and the big data technology, the supply chain of pension services is guided by the diversified and personalized needs of the elderly service demanders, integrating the logistics, capital flow, information flow, and service flow in the process of pension services, connecting all kinds of pension service providers, pension service integrators, and pension service demanders, so as to provide the real-time, efficient and low-cost pension services for the demanders. Erefore, solving this problem can help improve the service quality and overall operation efficiency of the pension service supply chain, provide more highquality services for the elderly, and improve their satisfaction, which is of great research value. It has been proved that the supply chain performance can be improved greatly by the supply chain coordination and the establishment of operational contract mechanism among supply chain members. erefore, how to achieve the supply chain coordination of pension services, optimize the distribution of benefits, and provide the high-quality and efficient pension services is the focus of this paper
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