Abstract

PurposeThe proliferation of bots in social networks has profoundly affected the interactions of legitimate users. Detecting and rejecting these unwelcome bots has become part of the collective Internet agenda. Unfortunately, as bot creators use more sophisticated approaches to avoid being discovered, it has become increasingly difficult to distinguish social bots from legitimate users. Therefore, this paper proposes a novel social bot detection mechanism to adapt to new and different kinds of bots.Design/methodology/approachThis paper proposes a research framework to enhance the generalization of social bot detection from two dimensions: feature extraction and detection approaches. First, 36 features are extracted from four views for social bot detection. Then, this paper analyzes the feature contribution in different kinds of social bots, and the features with stronger generalization are proposed. Finally, this paper introduces outlier detection approaches to enhance the ever-changing social bot detection.FindingsThe experimental results show that the more important features can be more effectively generalized to different social bot detection tasks. Compared with the traditional binary-class classifier, the proposed outlier detection approaches can better adapt to the ever-changing social bots with a performance of 89.23 per cent measured using the F1 score.Originality/valueBased on the visual interpretation of the feature contribution, the features with stronger generalization in different detection tasks are found. The outlier detection approaches are first introduced to enhance the detection of ever-changing social bots.

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