Research on the evaluation method of whole process engineering consulting service modes based on uncertain multiple-attribute group decision-making

Abstract

With the continuous development of the economy and society, the engineering construction industry has experienced rapid growth, and higher requirements have been put forward for engineering consulting services. Currently, most engineering consulting service enterprises in China only provide relevant consulting services for engineering construction at a certain stage, lacking overall planning and overall control over the entire lifecycle of engineering construction. In order to improve the scientific level of fixed assets investment decision-making and construction management, it is of great value to explore professional engineering consulting services covering the whole process of project construction in the project decision-making stage and implementation stage to achieve the optimization of project quality and economic benefits. The whole process engineering consulting service modes (ECSM) evaluation is a multiple-attribute group decision-making (MAGDM). Recently, the TODIM technique and MACONT technique was created to put forward MAGDM. The interval neutrosophic sets (INSs) are created as a tool for managing fuzzy information during the whole process ECSM evaluation. In this work, the interval neutrosophic number TODIM-MACONT (INN-TODIM-MACONT) technique is created to put forward the MAGDM under INSs. Finally, a numerical analysis for whole process ECSM evaluation is given to validate the proposed technique. The main contributions are outlined: (1) the TODIM and MACONT technique was enhanced under INSs; (2) Information Entropy is created to conduct the weight information under INSs. (3) the INN-TODIM-MACONT technique is created to implement the MAGDM under INSs; (4) a numerical example for whole process ECSM evaluation and some comparative analysis is created to verify the INN-TODIM-MACONT technique.