Abstract
This study discussed the parents' educational needs and expectations of a university-affiliated hospital in the neonatal and oncology departments in a semi-structured interview survey. Parents generally pay close attention to their children's learning environment in the hospital, the allocation of educational resources, and the organization and implementation of educational activities. At the same time, the parents also put forward clear requirements for the professional quality and attitude of the education volunteers, hoping that the volunteers will have solid professional knowledge, personalized teaching ability, and warm and caring emotional attitude. In addition, parents emphasized the importance of educational support in enriching children's lives, promoting physical and mental growth, focusing on mental health and behavioral management, and expected hospitals to provide more flexible and diverse ways of educational support.
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