Abstract
The improvement of the customer service quality of the shopping platform is multi-faceted and long-term realization. To improve the user's satisfaction with the platform, accumulate a large number of loyal customers, and enhance the sustainable development of the platform can improve the competitiveness in the fiercely competitive e-commerce platform. Sustainability for the development of the enterprise requires a high degree of attention. Taking Pinduoduo as an example, this paper constructs a customer service quality evaluation index system for platform-based online shopping.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
