Abstract
Team faultlines, which is based on the diversified features of team members, is a potential line dividing team into several sub-teams. In recent years, more and more researchers pay attention to this new perspective. This paper reviews literature from theoretical foundation, measuring method, effect mechanism and so on several aspects, and advances the research prospect hoping to provide reference for future research.
Highlights
Open AccessIn order to cope with the complex environment and achieve organizational goals, more and more enterprises adopt the team as the mode of operation.with the diversity of team members, the differences between team members lead to poor communication and team conflicts
Lau and Murnighan (1998) qualitatively described the strength of team faultlines based on the number of consistent characteristics of team members and the possible division of sub-teams
The above research is mainly based on the perspective of information processing, which believes that team faultlines can provide diversified knowledge and skills, promote the integration of different information and viewpoints, increase the learning behavior within the team, and improve the satisfaction and the flexibility of thinking of team members, avoid the influence of group thinking, improve the effectiveness of decision-making and team performance
Summary
In order to cope with the complex environment and achieve organizational goals, more and more enterprises adopt the team as the mode of operation. Due to the differences in gender, age, education background, cognitive and other characteristics among team members, the team gradually differentiated gradually and formed two or more internal homogeneous and heterogeneous between sub-teams [1]. If this internal differentiation is not intervened, it will lead to form the cognition and behavior of “insiders” and “outsiders”, which will make it difficult for the sub-teams to cooperate effectively, damaging team performance [2]. This paper systematically reviews the existing research from theoretical foundation, measuring method, effect mechanism and so on several aspects, and advances the research prospect, and puts forward future research direction
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