Abstract
In the context of society’s informatization, confidence as an economic factor becomes especially important because of the growing value of information as a resource. Despite this, researchers mostly scatter studies in this field, including those related to assessing confidence. Thus, the paper’s aim is to identify existing scientific gaps in the research of public confidence in financial institutions. The methods used were general scientific methods, including an analysis of Russian and foreign scientific studies. Finally, the authors concluded that a comprehensive approach is necessary to study confidence in financial institutions. This approach should cover a wide range of factors and conditions, allowing for a fuller understanding of this phenomenon and identifying trends in the financial sector development.
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