Research on product quality design into supply chain

Abstract

To cope with the challenges of product quality design system applied in supply chain (product quality design moves beyond local enterprise into supply chain, which is dynamic, trans-department, trans-regional and collaborative), a new design mode of product quality which integrates quality function deployment (QFD) and failure modes and effect analysis (FMEA) is proposed, and a collaborative product quality design system was developed on computer-supported-collaborative work (CSCW) basis to adapt to not only a manufacturer but several customers and suppliers. Each and every part, especially the support technologies for implementing collaboration were analyzed and studied. Applying Java, JSP and JavaServlet to the system with the open WWW platforms used to enhance the communication function, improve working efficiency and shorten the development cycle so as to respond to the fluctuation of market demands as quick as possible. The quality design of some automobile was introduced as an example to verify that the system developed would meet efficiently the requirements of supply chain.