Abstract

Intelligent dialogue systems, as a subfield of artificial intelligence, have very important research significance and application value. Todays AI dialogue systems are still in a relatively early stage, but they are developing very rapidly. In recent years, intelligent dialogue systems have been applied in many fields, such as intelligent customer service in online transactions, intelligent voice assistants in smartphones, and virtual chatbots. This paper introduces the background of intelligent dialogue systems and the current research status of key technologies and discusses some challenges in this field and some recent research to improve the system. Most of the current intelligent dialogue systems can perform effective human-computer interaction and respond accordingly. But for the next generation of intelligent dialogue system, more human characteristics are needed so that it can better understand and express human language, have its own personality, and maintain the consistency and logic of dialogue.

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