Abstract

The information retrieval behavior of scientific researchers is a behavior that is affected by multiple factors such as cognition, emotion, task, and user type and has its unique cognitive characteristics. In the context of scientific research, this paper conducts research on the information retrieval behavior of scientific researchers and analyzes the three levels of user mental model “user cognition, user behavior, and user emotion.” According to the mental model construction process, define the user segmentation of basic tasks, formulate recruitment plan, set interview scope, analyze data, construct mental model, product adjustment and gap analysis, export structure seven steps, construct the mental model of scientific research workers’ information retrieval, carry out research on the information retrieval efficiency of scientific researchers, describe the user portrait based on the mental model, and put forward strategies to improve the efficiency of user information retrieval.

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