Research on Influencing Factors of Cross Border E-Commerce Supply Chain Resilience Based on Integrated Fuzzy DEMATEL-ISM

Xianli Liu,Wei Yang,Zhiwu Dou

doi:10.1109/access.2021.3059867

Abstract

Supply chain resilience is the key for cross-border e-commerce enterprises to continuously obtain competitive advantages. This paper studies the influencing factors of cross-border e-commerce supply chain resilience (CBSCR), so as to further enhance the competitiveness of global supply chain and ensure the safe operation of cross-border e-commerce supply chain. Based on the ternary theory of supply chain resilience, this paper firstly constructs the CBSCR influencing factor system, and then analyzes the comprehensive influence degree, causal relationship and logical hierarchy among the influencing factors by using the fuzzy DEMATEL-ISM method. The results show that: recovery speed of supply chain disruption, response time of supply chain disruption, coordination ability among cross border e-commerce partners, experience sharing among cross-border e-commerce partners, joint planning among cross-border e-commerce partners, establish a good enterprise reputation for fairness, risk management team among partners, and develop a collaborative culture among partners are the key influencing factors of CBSCR. On this basis, it is proposed that the adaptability of supply chain is a top priority, which can be started from strengthening risk management culture, cooperation among partners and construction of supply chain agility.

Highlights

With the development of economic globalization, crossborder e-commerce has become a new form of international trade development, providing a new impetus for China’s foreign trade growth [1]
In the face of complicated cross-border e-commerce supply chain, what factors will affect and how do they affect SCR? What is the interaction relationship among these influencing factors? What aspects should cross-border e-commerce enterprises do to optimize the supply chain and improve the SCR? To explore the influencing factors of cross-border e-commerce supply chain resilience (CBSCR) will provide help to solve the above problems, which is an urgent task in this field
Ability to cope with temporary disruption, ability to deal with pre-disruption and ability to cope with continuous disruption have strong influence and affected degree; (2) The weak passive factors mainly include: application ability of coping with risk experience (C13), integrity culture among cross-border e-commerce partners (C33), relationship management among cross-border e-commerce partners (C32), and collaborative contingency plan among partners (B32), key link visibility of supply chain (A43), customize general products based on requirements (A22)

Summary

Introduction

With the development of economic globalization, crossborder e-commerce has become a new form of international trade development, providing a new impetus for China’s foreign trade growth [1]. While China’s cross-border e-commerce enterprises continue to integrate into the global supply chain, participate in the global market competition and gain advantages, the impact of external risks such as terrorism, natural disasters, political crisis, financial crisis, legal disputes and other external risks on the cross-border e-commerce supply chain is more prominent. These risks make the cross-border e-commerce supply chain more vulnerable and increase the risk of supply chain disruption.

Methods

Discussion

Conclusion