Abstract

In order to realize that the fault handing capability of telephone network equipment is not reduced due to the replacement of maintenance and management personnel, it is necessary to use information technology to realize the intellectualization and automation of the fault diagnosis of telephone network equipment. In this paper, the fault maintenance records of telephone network equipment in the operation process are digitized, and the case-based reasoning method is used to study the fault diagnosis of telephone network equipment. Through case base learning, the number and quality of cases are continuously expanded, and the reliability of telephone network fault diagnosis is improved.

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