Abstract

In the big data environment, with scientific research process getting more and more digital, the information needs and behavior of scientific research users have changed a lot. In this case, the modes and contents of library knowledge services should be adjusted accordingly. In order to establish the library knowledge service mode which can better meet the research requirement of universities in the big data era, the paper aims to provide more innovative ideas for it. While traditional libraries mainly provide users with the information services through offering the required resources, libraries in the new information environment should not only provide targeted documents during the users' entire research process, but also offer solutions for their specific problems, as well as specialized knowledge services. In this paper, bibliometrics, survey research and analysis method are applied to dissect the research status of university-oriented knowledge services, and the problems and its causes in the service process have also been expounded. The conclusion is that university libraries should re-allocate their resources from the perspective of digital scientific research, transform the scientific research service model with knowledge services embedded into the whole process of the scientific research, so as to help researchers to create knowledge more effectively and meet the requirements of informational scientific research and academic forums.

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