Abstract

By means of information technology to build digital city management system can improve the level and efficiency of city management as well as the management quality of government public service. In this paper, the general structure of city management system and its subsystems have been analyzed, and then discussed the construction of the service call center of digital city management system and the basic construction principles of call center, analyzed the systematical topology framework and the function of the digital city management service call center, discusses how to design the data interface between the related subsystem of digital city management system, it will ensure the expedite transfer between the related subsystem, and offer the timely and exact data for city managers, that will be benefit to advance decision-making and quick response of emergency for city managers and will be provide certain lessons for the digital city management.

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