Abstract
The service quality level of the construction unit plays an important role in improving the construction quality of the distribution network and the operating efficiency of the power grid enterprises. Therefore, this article combines the characteristics of the construction process management of the distribution network, aims to improve the service quality level of the construction unit, and combines the relevant system requirements of the power grid enterprise and the construction standardization management norms to construct a scientific and reasonable evaluation index system for the service quality level of the construction unit; The analytic hierarchy process determines the index weights and evaluation methods, and provides technical guidance and reference for the power grid enterprises to reasonably carry out the service quality evaluation of the construction unit.
Highlights
The construction and transformation of the distribution network is an important public infrastructure guarantee in the decisive stage of the country's grand goal of building a well-off society in an all-round way[1]
The service quality evaluation index system is combined with the analytic hierarchy process to determine the weight of the evaluation index; the corresponding analysis conclusion is drawn by calculating the comprehensive score of the service quality of the construction unit
Combined with the related theories of the analytic hierarchy process, the service quality evaluation index weights of the construction unit are determined as shown in Table 2: Table 2
Summary
The construction and transformation of the distribution network is an important public infrastructure guarantee in the decisive stage of the country's grand goal of building a well-off society in an all-round way[1]. 2. Construction of Service Quality Evaluation Index System for Construction Units
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