Research on Clinical Staffs’ Satisfaction Degree on Medical Record Service in Hospital Accreditation

Abstract

AbstractObjective. To learn the main reason influencing the satisfactory degree in medical record service, and to put forward the improvement measures to accelerate the continuous increase in service quality and satisfactory degree on medical record management Method. A questionnaire was used to investigate all clinical staffs remaining in the workplace Result. Medical record management-related professionals accounts only 50% Through the continuous improvement of service processes and the strengthened management of service incentive, the satisfaction degree in various elements of the medical record services has been improved The service of collecting and filing the medical records in a timely manner, retrieval of medical statistics service and medical record copying reservation service have been largely increased, and the increase in scope, respectively, is 17.41%, 15.72%, and 15.64% Conclusion. Improving the professional competence of medical records management personnel, further implementing the reward ...