Abstract
In TRIZ theory, Fuzzy Front End (FFE) is the stage of forming idea in New Product Development (NPD) process. A method combining UED and Kano model is proposed and applied to FFE of TRIZ theory. User study theory and methods in User-Experience Design (UED) are used to collecting user demand for new product, and Kano model is used to analyze the priority of user demands and translate user demands into function demands. The design of mobile application is illustrated as an example, this method is proved to be a perfect solution to form the design idea through analysis of user demand in FFE stage of new product development.
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