Abstract

The interplay between professionals and clients has been examined in a number of settings (Etzioni, 1964: 87-89; Becker, 1952; Willie, 1960; Schur, 1968; Myers and Roberts, 1959) and the impact of laymen on professional behavior is well-known to the sociologists (Friedson, 1960). In this research report these insights are applied to police-citizen interaction in an effort to explain the dynamics of discretionary decisions by police officers and the role such discretion plays in their quest to attain higher professional stature. Specific attention will be paid to variations in the willingness of policemen to develop and utilize informers or “stool pigeons.”

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