Abstract

Tourism development encourages small and medium sized businesses to get developed which adds to the diversification of income sources. In the study, two main variables have been identified. The independent variable is development and the dependent variable is income sources. In order to further analyze the impacts through regression, five more independent variables have been identified. Hotels, travel agencies, restaurants, cleanliness and infrastructure are great sources of income in tourism sector. To conduct the research, 350 residents from Erbil, Baghdad and Ur have been selected as a sample of the primary research containing 10 questionnaires. The questionnaire have been analyzed in 5-point Likert scale and the results show a positive relationship between development and income sources. Range of data analysis methods have been applied to conduct the research like Regression, correlation, frequency, percentage, mean, mode, median. Finally, some recommendations regarding the development which would enhance the diversity of income sources have been provided.

Highlights

  • ICT spending has resulted in large and complex computing environments which have become overly expensive to operate, maintain and provide very little strategic value or return (Raup-Kounovsky et al, 2010; Teo and Ang, 1999)

  • The results show that all the six constructs coordination of expertise, communication plan, IT infrastructure reach, on time, within cost, process innovation and within cost are all valid measures of their respective constructs based on their parameter estimates and statistical significance (Chow and Chan, 2008)

  • This study supports conventional views of the influence of independent variables of coordination of expertise, communication plan and IT infrastructure reach on the perceived extent of process innovation in software project process in Malaysian public sector using the Partial Least Square (PLS) techniques in testing hypotheses

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Summary

Introduction

ICT spending has resulted in large and complex computing environments which have become overly expensive to operate, maintain and provide very little strategic value or return (Raup-Kounovsky et al, 2010; Teo and Ang, 1999). According to the AttorneyGeneral‟s report in 2006, the Customs Department spent RM290 million for a system which was subsequently underutilised In this case, the Deloitte Consulting firm was appointed to prepare a plan in the vicinity of RM451 million to develop the solution (Lee, 2007). In the manufacturing industry (Boujelben and Fedhila, 2010), information and technology (Rajala and Westerlund, 2008; Waychal et al, 2011), small and medium enterprises (SMEs) (Piperopoulos and Scase, 2009), defence industry (Borjesson and Elmquist, 2012) and pharmaceutical (Asad et al, 2018b; Chaturvedi and Chataway, 2006; Subramanian et al, 2011) This shows that innovations can assist organizations to defend and strengthen their organizations in the market. The last section is on discussion and conclusion with suggestions for future research

Research Context and Conceptual Model
IT Infrastructure Reach
Coordination of Expertise
Communication Plan
Process Innovation and the Success of Software Project Process
Research Method
Data Collection
Measures and Assessment of Goodness of Measures
Goodness of Measures
Construct Validity
Convergent Validity
Discriminant Validity
Reliability Analysis
Hypotheses Testing
Findings
Discussion and Conclusion
Full Text
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