Reporting to audiences in crisis: Disruption, criticism and absent hope in TV journalisms’ rendering of the impactful UK energy price rises

Abstract

How does journalism communicate to audiences who are experiencing crisis? Existing literature suggests that journalists use reporting templates and related practices to report crises with elite narratives and myths (and some ‘disruptive factors’, on occasion). Their news audiences, it follows, are understood as observers of abstracted crisis rather than as those who are experiencing crisis impacts as immediate and affecting. Such thinking becomes challenged by the emerging UK energy crisis. Analysing the corresponding TV journalism shows its reporting responds to several unique disruptive aspects of the crisis (i.e. its ‘seriality’, ‘unpredictability’ and ‘impacts’) rather than reproduce expected myths and authority skew. Additionally, it forms potentially transformative coverage with an included critical commentary on elite inaction and profiteering. Still, omitted at the same time is any relevant explanation and assistance for those audiences affected by the soaring energy costs. The paper argues, subsequently, that this journalism is producing a crisis subjectivity that serves only to reflect back accounts of ‘close suffering’ and uncertainty to audiences, without any sense of hope, support or meaningful action.