Abstract
We thank Latif and Patil for their interest in our study, which describes the challenges in managing a remote monitoring device clinic using a mixed-method approach. We agree, there may be some potential bias in respondents’ open-ended answers, given the specific question phrases used for the closed-ended questions. However, the phrases used in the closed-ended questions, such as connectivity, technology, staffing, and education, have been well described in the related literature and were validated by content experts, as noted in the study.
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