Replication of Internet Privacy Concerns in the Mobile Banking Context

Abstract

This study is a conceptual replication of the work of Hong and Thong (2013), who developed the Internet Privacy Concerns scale to measure individuals’ concerns regarding how personal information is handled by websites. We adapt the wording of the original survey items to the context of mobile banking and follow the same procedures to assess the scale. The replication results reinforce the stability and applicability of the scale over the years and in different scenarios. In contrast with the original study, however, we detect a high correlation between the Control and Awareness dimensions, suggesting the design of an additional second-order dimension that we label “exposure management” (individuals’ consciousness about existing controls that mitigate the risks of personal data loss).