Repercussions of Social Credit System as an ICT-Based Management System on Tourism System

Abstract

Driven by the improvement of smart technologies, social credit system (SCS) as a planning and management tool is estimated to spread over the world in the near future. This study reveals basic components, functioning and the estimated impact of SCS on stakeholders within tourism system and destinations. In this context, the resources regarding SCS and the relationship between SCS and tourism system were examined and critical assessment was made on this relationship. Later, cross-evaluation was made on information regarding SCS literature, studies on tourism planning and policy development. The social (panopticon norms, novel privacy perspective, social stratification, acculturation to the homogenous culture and uncivil behavior), economical (soft power, rising costs and leakage rate, decreasing investments and competition power, oligopoly market), and environmental (reducing wastage, rising pollution taxes) effects of SCS on the tourism system were projected and theoretical and practical implications were accordingly made.