Abstract

This paper investigates the eye movement sequences of users visiting web pages repeatedly. We are interested in potential habituation due to repeated exposure. The scanpath theory posits that every person learns an idiosyncratic gaze sequence on first exposure to a stimulus and re-applies it on subsequent exposures. Josephson and Holmes (2002) tested the applicability of this hypothesis to web page revisitation but results were inconclusive. With a recurrent temporal pattern detection technique, we examine additional aspects and expose scanpaths. Results do not suggest direct applicability of the scanpath theory. While repetitive scan patterns occurred and were individually distinctive, their occurrence was variable, there were often several different patterns per person, and patterns were not primarily formed on the first exposure. However, extensive patterning occurred for some participants yet not for others which deserves further study into its determinants.

Highlights

  • A high number of web page visits are revisits

  • The universality hypothesis stated that repetitive scanpath eye movement should occur for most persons consistently on both web sites

  • For ARD, 8 participants (40%) and for IKEA, 13 participants (65%) showed one or more T-patterns meeting the criteria for a scanpath, amounting to a mean of 53% between the two web sites

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Summary

Introduction

The recurrence rate, i.e. the percentage of revisits among web page visits has been reported in several long-term studies of web navigation behavior as 58% (Tauscher & Greenberg, 1997), 81% (Cockburn & McKenzie, 2001), and more recently with an improved measurement technique as 46% (Obendorf, Weinreich, Herder, & Mayer, 2007). With such high recurrence rates, the question arises how user behavior is characterized on repeated visits. The model predicts gaze sequences to be similar within a person across exposures to the same stimulus but dissimilar between persons

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