Remote Work Culture and Management Efficiency during Pandemic at University of Calabar Teaching Hospital, Calabar, Cross River State, Nigeria

Abstract

The study examined remote work culture and management efficiency during pandemic at University of Calabar Teaching Hospital, Calabar. Remote work productivity and work-life balance were considered due to change in work structure. Two research questions and hypotheses were respectively formulated and Job-demand resource (JD-R) theory was adopted to guide the study. Survey research design was used, the study population was1,155, sample size of 297 staff was determined using Taro Yamane sampling formula. A 21-item structured questionnaire facilitated the collection of data with a pilot study conducted to determine potential weakness in the research instrument. The research instrument was developed, validated and tested for reliability using test-retest method. Data were analyzed using simple percentage and histogram to show Normality while exploratory factor analysis (Principal Component Analysis) and regression analysis were used to test the hypotheses using SPSS version 23. Findings revealed that stable and increasing efficiency of employees is achieved with remote work culture at University of Calabar Teaching Hospital, Calabar. Sustainable productivity is enabled by equipping the employee with better technological tools for effective task performance. The implication of the finding was the rejection of the null hypotheses. The study concludes that HR policy is a pivot in aligning new work practice for management efficiency and productivity of University of Calabar Teaching Hospital, Calabar. The study therefore recommends that employees of University of Calabar Teaching Hospital, Calabar should be properly equipped with better remote technological tools for effective task performance through web and video-conferencing for online collaboration. Also, smart policies should be implemented with the right use of technological tools to enable remote work be successful at University of Calabar Teaching Hospital, Calabar, Cross River State.