Abstract

Medical equipment in health care facilities is becoming increasingly sophisticated. It is becoming more common for maintenance and repair to be conducted remotely. Remote servicing offers health care providers quick repair, less disruption, and higher system availability. Today remote servicing is done using multiple modems that are very difficult to manage securely. This presentation describes a solution whereby vendors can continue to provide this type of service, and the health care facility can continue to be confident of patient data confidentiality. This solution replaces multiple modems with an IPSec pipe through the Internet, and backs this up with accountability methods.

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