Abstract
Purpose The purpose of this paper is to provide a profile of Charlotte Wall. Design/methodology/approach In this case study, Charlotte provides a short account of her background and is then interviewed by Jerome. Findings Charlotte took comfort in being given a diagnosis of bipolar; it helped explain a lot of her problems. Research limitations/implications It is easier to identify with a single case study and person’s story than anonymised group research data. Each have their place in helping us understand mental health problems. Practical implications Transitions are not always bad. Charlotte talks about how her life changed for the better when she went to sixth form college. The onward transition to university has also been a positive experience for her. This needs to be remembered. Social implications As everyone is currently living through the Covid-19 pandemic, Charlotte’s perspective on the importance of social support for mental well-being is critical. Thankfully, she has loving parents and a partner. There are others less fortunate. Originality/value Charlotte shows us how she embraced her diagnosis of bipolar and her “weirdness”.
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