Abstract
Software Quality has many parameters that govern its value. Of them, usually, Reliability has gained much attention of researchers and practitioners. However, today’s ever-demanding environment poses severe challenges in front of software creators as to continue treating Reliability as one of the most important attributes for governing software quality when other important parameters like re-usability, security and resilience to name a few are also available. Evaluating, ranking and selecting the most approximate attribute to govern the software quality is a complex concern, which technically requires a multi-criteria decision-making environment. Through this paper, we have proposed an Intuitionistic Fuzzy Set-based TOPSIS approach to showcase why reliability is one of the most preferable parameters for governing software quality. In order to collate individual opinions of decision makers; software developers of various firms were administered for rating the importance of various criteria and alternatives.
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