Abstract
Providing high levels of quality care is essential when dealing with older people in care homes. While it is important to encourage and enable an individual to maintain as much independence as is possible, in reality there will be many tasks and activities, some personal, that individuals can no longer independently carry out. Having to rely on strangers for support can be a difficult for older people, however, care staff can ease the anxiety surrounding this transition by forming and developing effective and appropriate relationships with those that they aim to provide care for.
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