Relationships Between Leader Reward and Punishment Behaviors, Role Ambiguity and Hospital Pharmacists' Satisfaction.

Abstract

This study investigated the relationships between leader contingent and non-contingent reward and punishment behaviors and hospital pharmacists' satisfaction. In addition, the moderating effect of role ambiguity on the relationship between contingent punishment behavior and satisfaction was examined. Leader contingent reward behavior was found to be generally positively associated with hospital pharmacists' satisfaction, while non-contingent punishment behavior was generally negatively related to satisfaction. Neither leader contingent punishment behavior nor non-contingent reward behavior was significantly associated with the satisfaction expressed by pharmacists. Role ambiguity was negatively related to most measures of pharmacists satisfaction. However, role ambiguity did not moderate the relationship between contingent punishment and satisfaction.