Abstract
Work place violence (WPV) is one of the workplace factors that can affect many aspects of the emergency staff's life. In this study, we are investigating the relationship between WPV and occupational stress. We surveyed emergency department (ED) staff in a cross-sectional study design in three Mashhad Hospitals between 2017 and 2018. World Health Organization WPV and occupational stress questionnaire was used and 171 out of 200 collected data were analyzed. To investigate the relationship between different variables, t-test and logistic regression were implemented. In general, 58 (34.5%) participants had reported a physical assault, 116 (71.6%) verbal abuse, and 76 (44.4%) bullying/harassment within the past year. Males reported more experience of physical assault (P less than 0.001), verbal abuse (P less than 0.04) and bullying/harassment (P less than 0.01). The educational level and time shifts were associated with the frequency of physical violence and bullying/harassment (P less than 0.03), respectively. We noticed an association between the job stress scales and some types of work place violence including physical assault (P=0.02), bullying/harassment (P=0.006) and demands scale in recent cited violence (P=0.07). We presented considerable prevalence of WPV among ED staff. Improving workplace condition and reducing occupational stress could be decrease WPV frequency.
Highlights
One of the most demanding subjects that healthcare organizations globally facing is work place violence (WPV).[1]
Chart indicating that workplace circumstances had affected employee's experience of Work place violence (WPV)
This probability increases by the workplace environment; as participants in hospital C had 3.64 (1.34-9.86) times (P=0.01) more probability for experiencing job violence compared with hospital A
Summary
One of the most demanding subjects that healthcare organizations globally facing is work place violence (WPV).[1]. This review indicated an incident rate of 36.4% for physical violence, 66.9% for nonphysical violence, 39.7% for bullying, and 25% for sexual harassment. The highest rates of nonphysical violence and bullying reported in the Middle East, the highest rates for physical violence and sexual harassment were occurred in the Anglo region.[10] WPV mostly happened in waiting rooms, geriatric units, psychiatric wards and emergency departments (EDs).[11] Among all of these sections, EDs, which is characterized by their 24-hour accessibility, limited security, and highly stressful environment, own the largest share of work violence.[12]. We noticed an association between the job stress scales and some types of work place violence including physical assault (P=0.02), bullying/harassment (P=0.006) and demands scale in recent cited violence (P=0.07). Improving workplace condition and reducing occupational stress could be decrease WPV frequency
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